Customer Service
At DR Mobility, our customer service is at the heart of everything we do. We’re here to provide clear, helpful support whenever you need it, whether you’re making an enquiry, tracking an order, or looking for aftercare.
We understand that you may have questions at different stages, and our friendly team is always ready to assist with honest advice and straightforward guidance you can rely on.
From your first contact through to delivery and beyond, our aim is simple, to make every interaction easy, reassuring, and handled with care.
Here for you every step of the way
Friendly, knowledgeable support whenever you need it
Trusted service delivered across the UK
Clear guidance to help you make the right choice
Reliable delivery with professional set-up included
The option to try products in the comfort of your own home
Removal of existing furniture if required
Faster delivery options when time is important
Flexible part-exchange options available
Made-to-measure solutions tailored to your needs
Carefully crafted products made here in the UK
Free home delivery included
White glove installation
Home repair service for breakdowns, under normal service
Parts and labour covered in their entirety
What Our Customers Say
Fantastic service from start to finish. My new riser recliner has made such a difference, so comfortable and easy to use.
The team were so helpful and patient. The home trial gave me complete confidence, and the bed is perfect for my needs.
Beautiful quality furniture, delivered and installed with great care. I couldn’t be happier with the comfort and support.
From ordering to delivery, everything was smooth and professional. I finally sleep comfortably again, highly recommended!